We all know them. The individuals with cameras, measuring tools and every new gadget that has hit the market in the past 10 years attached to their waist. Call them geeks. Call them nerds. Call them what you will, but by all means, give them your appraisal business. Why? I’m glad you asked.
Appraisers are, by far, the most technical agents in the real estate world. By necessity, they have been drawn into the digital world at a pace not seen by their colleagues. The appraisal process is one that lends itself to technology. And technology has paid significant dividends to those appraisers who have invested in it. These dividends are shared with the appraiser’s customers, in the form of shorter turn-around times and a much better final valuation report.
Ordering
Let’s start at the beginning. Millions of real estate transactions are processed each year in Canada. Almost all of them require some sort of appraisal. Technology has allowed savvy appraisers to reduce the amount of work their client’s need to order, track and receive appraisals. In the past, the primary mode of interaction between an appraiser and his clients was the telephone and fax machine. Clients would send requests via fax, and then often follow it up with a phone call to make sure it was received. Tracking the progress of the appraisal meant more phone calls – a disruption for both the client and the appraiser.
But the modern, technologically advanced appraiser has a better method. Using tools like this web site – complete with the ability to order appraisals on-line – allows clients to shave valuable time off the process of ordering and tracking appraisals. No more annoying games of phone tag!
Data Gathering
The appraisal process is nothing if not a data intensive process. Appraisers spend a lot of their time gathering both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help appraisers. In the past, the home inspection process has been the time consuming and difficult. To top it off, appraisers then had to come back to the office and transcribe their field notes into the appraisal file itself. No longer.
Today’s digital appraiser has several tools that can aid in gathering data in the field. Starting with tools like a la mode’s Pocket TOTAL, appraisers are eliminating the duplicate data entry problems of the past. Tools like the Leica Disto Laser meter are making the measurements more accurate. And software like Apex’s PocketApex allow the appraiser to sketch the house on the fly. All of this means that the appraiser can get the report done and delivered to the client in a fraction of the time it once took.
On the other side of the data gathering coin is the general data. The Internet has revolutionized the ability of appraisers to get quality data in a fraction of the time it once took. Where once an appraiser would spend hours finding the right location maps and then rubbing on decals, the modern appraiser gets his maps with a few mouse clicks, complete with location markers. Standardized addressing, accurate postal coding, census tract information, are all at their fingertips. This ensures that the final report is as complete and accurate as possible, requiring fewer call-backs and revisions. A real money saver for busy appraisal clients.
Report delivery
The report is done. Now how is the digital appraiser going to leverage his investment in technology to improve the delivery process? Modern appraisers have forsaken the old print-and-snail mail route for a much more efficient electronic delivery system. Utilizing Adobe’s Portable Document Format (PDF) files, an appraiser can deliver a complete, multi-page report, complete with digital photos and maps, through simple e-mail. Now, instead of waiting for the daily mail, or paying for expensive courier services, appraisal customers can simply open their email system and retrieve the appraisal report. Without wasting and paper printing the appraisal, it can be routed to the appropriate loan officer or mortgage broker in the blink of an electron.
These are just a few examples of how technologically advanced appraisers are improving the business workflows of their customers. Investing in the right software, services, gadgets and gizmos allows the appraiser to deliver reports quicker, more efficiently and with higher degrees of accuracy. All of which helps keep the appraiser’s costs down, and save his clients time and money.